Refund policy

IANONI pickleball paddles have product warranty against manufacture defects up to one year. It doesn’t cover damages through improper usage, negligence and abuse.

  1. Warranty period begins from the date of purchase
  2. The limited warranty is available only to the original purchaser. Proof of purchase may be requested for warranty claim.
  3. Registration is required within 14 days of purchase to be eligible for the warranty policy. If you purchase your paddle directly from http://www.ianonipickleball.com, you do not have to register your paddle. It was automatically registered at the time of purchase. If you purchase your paddle via our authorized dealers, you must register your paddle by emailing us at warranty@ianonipickleball.com with your proof of purchase and your shipping address.
  4. Customer is responsible for shipping the paddle back to CASTON USA INC to validate the warranty claim.
  5. Customer is responsible for all shipping costs incurred on all returns or exchanges.
  6. Shipping cost in not refundable
  7. If approved, a refund will be initiated within 14 business days